FAQs

If your question is not answered below in a FAQ, below, then please contact us so we can assist you.

How do I obtain access to the virtual meeting?

All paid registrants will receive an email within 2 business days from receipt of payment with instructions on how to login at elearningconnex.com to access the virtual meeting which includes the on demand recordings, virtual networking, evaluation and CE.

How do I change my password?

Click here to learn more.

How can I maximize my screen?

Click here to learn more.

How do I participate in the session discussions?

Click here to learn more.

How long do I have access to the virtual meeting?

Click here to learn more.

How do I access the CE certificate?

Click here to learn more.

I need your mailing address to mail my check.

When paying by check, select “offline/mail” under payment options in the shopping cart. You will later see instructions to print the invoice page and mail your payment to KnowledgeConnex. The mailing address will be on the invoice. Make your check payable to KnowledgeConnex.

I need a W-9 for your tax ID.

If you need a W-9, email us.

I have a question about my registration or I need to revise my registration. Who should I contact?

Click here if  you have any registration questions.

What is the cancellation policy?

Please visit the terms and conditions.

Does AAPC recognize AHIMA CEs?

CEUs are accepted from programs sponsored by AHIMA national offices and the state or regional AHIMA branches.

One hour of instruction is worth one CEU. A certificate of attendance or completion is necessary to show participation.

Source:  https://www.aapc.com/medical-coding-education/help/

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